Shipping Policy
Order processing
We currently offer two ship out days during the week. Monday and Wednesday so your pastries will either arrive Friday (latest) the same week if you’ve ordered in Monday or Monday (latest) the following week if you’ve ordered on Wednesday. On our cart page you have the choice on when you would like your pastries to ship out!
The cut off time is as follows:
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Monday cut off is Wednesday at 11:59pm
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Friday cut off is Monday at 11:59pm
*please note that if our order capacity is reached prior to the specific cut off time we will close off that date
Delivery timeline
Our shipping times typically take between 3-5 business days. Don’t worry about your pastries freshness as they are specially packaged to maintain the best of quality when it arrives at your doorstep.
Within the lower mainland of British Columbia you can typically expect your order to arrive one day after the ship out date (Although typically it is within one day, in the current environment it may be longer). For example, if you pick Monday then it will usually arrive on Tuesday.
Package Liability
There is a chance your package may be delayed. Unfortunately we have no control once the package has been picked up by the shipping carrier. Our goal is to make every experience an 11 out of 10 even if it is something out of our control. If your package has come late, or been damaged during the shipping process please email us and we will do everything we need to make the situation a happy one for you!